Meltem mahallesi Akdeniz bulvarI Ticari uniteler no:10/33 Sahil Antalya Yaşam Parkı İçi
Reviews and Ratings
Reviews from guests about their experience.
78%
loved their spa retreat and can’t wait to return.
7.8/10
Very good
Rooms
5.4
Location
6.0
Service
5.0
Dining
5.2
Guest reviews
7.8/10
based on 5 reviews
6.3
6.3/10 based on 649 reviews
Martha
United States of America,
March
2025
5.0/10
I recently stayed at Özkaymak Falez Hotel and, honestly, it was quite disappointing. While the location near the Mediterranean was fantastic, the dining experience was a nightmare—recycled food, dirty plates, and limited variety killed the vibe. My room was somewhat comfortable, but the overall state of the hotel left much to be desired. I expected better services given its past reputation, and I can't recommend this hotel at all. 😞
Rooms
5.0
My room had a comfortable layout but was furnished with outdated pieces. It felt like a time capsule from 30 years ago, which was disappointing because I hoped for something nicer.
Service
5.0
The staff were often unprofessional and seemed overwhelmed. I encountered numerous issues with service quality that left me feeling frustrated during my stay.
Location
5.0
The location was one of the few highlights, as it was close to the Mediterranean beach and offered beautiful views. This aspect definitely helped brighten my experience.
Dining
5.0
The dining experience was poor—most food options were recycled and did not feel fresh. The cleanliness of serving utensils was also concerning, as I struggled to find clean plates at times.
Facilities
5.0
Facilities like the pool were not well maintained, and there was a general sense of neglect throughout the hotel. The elevators were particularly problematic, often taking a long time to arrive.
Joseph
United States of America,
March
2025
7.2/10
I had a mixed experience at Oezkaymak Falez Hotel. The location is fantastic, right near Konyaalti Beach and with easy access to public transportation. but the service left much to be desired. My room was spacious and well-equipped, though I encountered issues like a loud balcony door. Dining options were plentiful yet quite repetitive, which made meal times less enjoyable.
Rooms
7.0
My room was large and adequately furnished, though the balcony door didn't close properly and there were some maintenance issues like rusted fixtures.
Service
5.0
The staff's friendliness was hit or miss. some were attentive while others seemed disinterested and struggled with English, making communication challenging.
Location
8.0
The hotel is ideally situated near the Mediterranean, which was perfect for beach access, and the tram station made exploring the area very easy.
Dining
6.0
The food was decent, but often repetitive with limited variety. the desserts were the highlight, but overall it felt below the expectations for this type of accommodation.
Facilities
7.0
The pools were well-maintained and offered fun for families, plus other recreational activities like tennis were available, but the gym was an underground, stuffy space.
James
United States of America,
February
2025
6.0/10
My stay at Oezkaymak Falez Hotel was extremely disappointing. The location was close to the beach, which is a plus, but the overall cleanliness and service left much to be desired. The food was often reheated and at times barely edible, and the condition of the rooms was appalling. I wouldn't recommend this hotel based on my experience.
Rooms
5.0
My room was poorly maintained and lacked basic cleanliness, with grime and rust evident throughout. There were issues such as a broken sofa bed, and I felt uncomfortable even allowing my children to stay there.
Service
5.0
The reception was overwhelmed and unwelcoming; it took an unreasonable amount of time to check in. I felt ignored by the staff who seemed more annoyed by guests' requests than willing to help.
Location
5.0
The proximity to the Mediterranean was one of the very few positives, but the area lacked vibrant activity and the hotel itself did not feel safe or welcoming.
Dining
5.0
Dining options were disappointing, with many meals simply being leftovers from lunch and inadequate variety. At times, I was put off by the unsanitary conditions of food service.
Facilities
5.0
While the hotel had several pools, overall the facilities felt outdated and poorly maintained, making it difficult to enjoy my time there.
Austin
United States of America,
October
2024
5.6/10
My stay at Oezkaymak Falez Hotel was disappointing overall. While the location was ideal and the pool area offered a pleasant experience, the food and service left a lot to be desired. Staff interactions were often rude, and my room had issues that made for an uncomfortable stay.
Rooms
5.0
The room I received had limited space and was poorly maintained, with damp and mould issues. I struggled with inadequate amenities during my stay.
Service
5.0
I found the reception staff to be rude and unhelpful, which made various requests and check-ins frustrating. Communication was often difficult, leaving me feeling undervalued as a guest.
Location
5.0
The hotel was conveniently located near the beach and other attractions, though it took longer to reach the beach than advertised.
Dining
5.0
The all-inclusive buffet was lacking in variety and quality, leading to disappointing meals during my stay. Cats roaming around the restaurant didn't help the dining experience either.
Facilities
5.0
While the pool area was enjoyable and well-suited for families, I faced issues like towel availability and long waits for lifts that made using the facilities difficult.
David
United States of America,
October
2024
5.6/10
I had a really mixed experience at Oezkaymak Falez Hotel. On one hand, the beach was super close, which I appreciated. But, the overall cleanliness and service left a lot to be desired. Check-in was a nightmare, and I found some serious issues in my room that made me question the hotel's safety standards.
Rooms
5.0
The room was not properly cleaned; I found crumbs on the floor and old food remnants. The air conditioning was pretty off, making it uncomfortable at times.
Service
5.0
The staff were mostly unfriendly and didn't speak much English, which made things frustrating. There was one young guy who was friendly, but overall, the service felt lacking.
Location
7.0
The hotel is in a great spot, super close to the beach and attractions. I could easily access different sites and the vibe around was pretty calm.
Dining
5.0
While I found the food often subpar, there were some meals that were decent when fresh, but I definitely had my share of bad meals.
Facilities
5.0
The pool was manageable, but there were issues with cleanliness in various areas. There wasn’t a lot of upkeep observed which was disappointing.
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